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Complimentary Luggage Service

You told us luggage can be tricky sometimes when travelling by train, so we've introduced our new complimentary luggage service, included as standard on our escorted rail holidays in Europe.

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On holidays that depart from London St Pancras, you'll get a door to door luggage service completely free for one 25kg bag (one bag per hotel room). Your suitcase will be collected directly from your home 7-10 working days before you depart on your holiday, and will be ready and waiting for you when you check in at the first, main hotel of your trip. If you have an outbound or inbound overnight stay en route to your holiday destination, you will still need to take a small overnight bag with you on the Eurostar.

If your tour moves from hotel to hotel, all your suitcases will be transferred for you, meaning you will never have to touch your luggage whilst on the move.

Once you've returned to the UK by train, you can expect your suitcase to be delivered to you 7-10 working days after your holiday has ended. If you prefer to take your luggage home with you on the train, just let us know.

To arrange for a second suitcase to travel door to door, just let us know when you book. Prices start from £95 per bag, call for more details.

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There are a small number of tours where exceptions apply and we have detailed these on each itinerary page. This includes holidays that include flights, when you will need to check in and collect your luggage at the airport. Depending which airline you're travelling with, your weight allowance may be slightly less than 25kg. Our Tour Advisors will confirm these details with you on booking.

On selected holidays throughout the UK & Ireland suitcases will be collected from your first hotel and only transferred on tour between hotels. A few exceptions apply where you may have to keep your luggage for ferry journeys.

Luggage Service FAQs

Maximum luggage size and weight

25kg suitcase size 164cm

20kg suitcase size 152cm

Max size = Length plus Breadth plus Height Measurements must be at greatest points including handles, wheels and bulges

If actual weights and/or size exceed either the limits above or the weight, First Luggage will contact the customer directly to secure required payment.

Restricted Items

Customers are not allowed to pack or ship restricted items as listed below.

  • Animals (including birds, fish, insects, larvae, pupae etc.)
  • Animal products (including but not limited to ivory, fur and garments trimmed with fur)
  • Antiques and art works
  • Bullion
  • Complete firearms and firearm parts, ammunition, explosives, weapons
  • Dangerous / hazardous goods (including but not limited to perfumes, aftershaves, aerosols, flammable substances, loose lithium batteries, dry ice, biological substances, UN classified dangerous goods and any goods specified as such under International Air Transport Association regulations ("IATA"), the Agreement on Dangerous Goods by Road ("ADR") or International Maritime Dangerous Goods ("IMDG") regulations.
  • Flowers and plant products
  • Human remains or ashes
  • Illegal goods (these are goods which are considered illegal in the origin, the transit points and / or the destination countries and would include but not be limited to pirated goods, counterfeit goods and narcotics)
  • Imitation (replica) firearms, toy guns, weapons, explosive devices or
  • Medical samples (including but not limited to bodily fluids and tissue samples)
  • Negotiable instruments in bearer form (including but not limited to bank notes, currency, vouchers)
  • Perishable items that require a temperature controlled environment
  • Pornography
  • Prescription drugs and pharmaceutical products
  • Tobacco
  • Foodstuffs, perishable food articles and beverages requiring refrigeration or other environmental control, including, but not limited to: Wine, Beer, Spirits and Champagne.
  • Packages that are wet, leaking or emit an odour of any kind or packages wrapped in Kraft paper.
  • For international carriage there may be additional prohibited items specified by the country of origin and/or destination.
  • The Company may at its sole discretion refuse to carry other items not listed here.