b"always in a position at the time of booNing to confirmcomplain to the &ivil $viation $uthority at www.caa.flight routings and\x12or flight timings. :here flight routingsco.uN\x12passengers. Please note, your rights under clause and\x12or flight timings are given at the time of booNing\x1c \x0b&hanges and &ancellations by 8s\x0c and clause \x14\x15 or detailed on your confirmation letter\x12invoice these\x0b2ur /iability to ou\x0c of these booNing conditions are are for guidance only and are subMect to alteration andnot aected by the above 'enied %oarding 5egulations confirmation. 7he latest timings will be shown on youre[cept that we are entitled to argue that the amount itinerary which will be dispatched to you appro[imatelyyou receive or are entitled to receive from the airline is \x14\x13 days prior to departure. ou must accordingly checNsucient to meet any compensation obligation we may your ticNets very carefully immediately on receipt tohave to you as your tour operator as a result of any such ensure you have the correct flight times. t is possiblecancellation, delay, downgrading or denied boarding.that flight times may be changed even after ticNets have been dispatched. 22. Rail Journeys and Reservations:e will contact you as soon as possible if this occurs.:e reTuest rail reservations many months in advance $ny change in the identity of the carrier\x0bs\x0c, flight timings,but occasionally there are insucient )irst &lass seats routings \x0bincluding a change from direct to indirectavailable. n these situations we will booN 6tandard &lass routings\x0c and\x12or aircraft type \x0bif given\x0c will not entitleseats and refund the dierence to you. $lthough we do you to cancel or change to other arrangements withoutour best to follow the routes noted on the itinerary there paying our normal charges e[cept where specified inmight be occasions when a dierent routing and\x12or these conditions. 5egardless of any information givendeparture time is necessary due to timetable variations in good faith, operational changes may be made by anor seat availability.airline at any point and we cannot be responsible for these. f the carrier\x0bs\x0c with whom you have a confirmed5egardless of any information given by us in good faith, reservation becomes subMect to an operating ban asoperational changes may be made by a rail supplier\x12above as a result of which we\x12the carrier\x0bs\x0c are unable tooperator at any point and without notice, and we cannot oer you a suitable alternative the provisions of clausebe responsible for these. ncreasingly, trains are \x14\x13\x13\x08 \x1c \x0b&hanges and &ancellations by 8s\x0c will apply. Pricesnon\x10smoNing, and reservations are reTuested in non\x10Tuoted in this brochure and\x12or on our website are basedsmoNing accommodation, although at busy times we on special airfares oered to us by the airlines for groupmay be allocated some smoNing seats.travel. 7hese represent a reduction on the normal $7$ fares which entitle passengers to privileges and fle[ibility:e cannot maNe specific reTuests for smoNing seats. that our clients do not normally reTuire as part of thePrices Tuoted in this brochure and on our website are holiday. 6hould you wish to booN your holiday usingbased on special fares negotiated with our rail partners a flight other than that shown in the brochure\x12on ourfor group travel. 6hould you wish to travel on any website, a flight variation charge from e\x18\x13 per person(urostar or other rail service, other than those included will apply in addition to the dierence in cost betweenas part of your holiday, a rail variation charge of e\x15\x18 per our special fare and the normal $7$ fare for the flight\x0bs\x0cperson per service plus any additional cost will apply. reTuired. 7icNets at our special fare are valid only on the$ny change involving sleeper services will be Tuoted on airline and dates shown and do not automatically entitlean individual basis.passengers to switch to another carrier in case of a flight cancellation, delay or technical problems with the aircraft7icNets for (urostar train services are issued subMect to or the reservation. Please note that most airlines nowthe conditions set out in (urostar nternational /imiteds operate \x14\x13\x13\x08 non\x10 smoNing services. conditions of carriage and\x12or the conditions of carriage of the carrier in Tuestion, copies of which are available 21. Denied Boarding Regulations from travel agents appointed by (urostar nternational f you or any member of your party misses your flight/imited or supplied on reTuest.or other transport arrangement, it is cancelled or you are subMect to a delay of over \x16 hours for any reason,23. Your Financial Protectionyou must contact us and the airline or other transport7he PacNage 7ravel and /inNed 7ravel $rrangements supplier concerned immediately. f your flight is5egulations \x15\x13\x14\x1b \x0bas amended\x0c reTuire us to provide cancelled or delayed, your flight ticNet is downgradedsecurity for the monies that you pay for the pacNage or boarding is denied by your airline, depending onholidays booNed from this brochure or our website and the circumstances, the airline may be reTuired tofor your repatriation in the event of our insolvency. :e pay you compensation, refund the cost of your flightprovide this security by way of an $72/ \x0b$72/ number and\x12or provide you with accommodation and\x12 or\x16\x15\x1a\x1b\x0c administered by the &ivil $viation $uthority of &$$ refreshments under the 'enied %oarding 5egulations+ouse, \x17\x18\x10\x18\x1c .ingsway, /ondon :&\x15% \x197( for pacNages \x15\x13\x13\x17. :here applicable, you must pursue the airline forwhich include a flight and a bond held by $%727 \x0b$%727 the compensation or other payment due to you. $ll sumsnumber \x18\x16\x1b\x19\x0c for pacNages that do not include a flight. you receive or are entitled to receive from the airlineou can contact $%727 at concerned by virtue of these 5egulations representwww.abtot.com or $%727 /imited, \x14\x14\x1a +oundsditch, the full amount of your entitlement to compensation/ondon (&\x16$ \x1a%7.or any other payment arising from such cancellation, delay, downgrading or denied boarding. 7his includes:hen you buy an $72/ protected flight or flight inclusive any disappointment, distress, inconvenience or eectholiday from us, you will receive an $72/ &ertificate. on any other arrangements. 7he fact a delay may entitle7his lists what is financially protected, where you can you to cancel your flight does not automatically entitleget information on what this means for you and who you to cancel any other arrangements even where thoseto contact if things go wrong. :e, or the suppliers arrangements have been made in conMunction withidentified on your $72/ &ertificate, will provide you with your flight. :e have no liability to maNe any paymentthe services listed on the $72/ &ertificate \x0bor a suitable to you in relation to the 'enied %oarding 5egulationsalternative\x0c. n some cases, where neither we nor the as your entitlement to any compensation or othersupplier are able to do so for reasons of insolvency, payment \x0bas dealt with above\x0c is covered by the airlinesan alternative $72/ holder may provide you with the obligations under the 'enied %oarding 5egulations. f,services you have bought or a suitable alternative \x0bat for any reason, we maNe any payment to you or a thirdno e[tra cost to you\x0c. ou agree to accept that in those party which the airline is responsible for in accordancecircumstances the alternative $72/ holder will perform with the 'enied %oarding 5egulations, you must, whenthose obligations and you agree to pay any money reTuested, assign to us the rights you have or had tooutstanding to be paid by you under your contract to claim the payment in Tuestion from the airline. f thethat alternative $72/ holder.airline does not comply with these rules you should+owever, you also agree that in some cases it will not &all us on 01904 527231 or visit greatrail.com for more details 109"