As part of Great Rail Journeys, GRJ independent is a member of AITO, the Association of Independent Tour Operators - and we are fully bonded by ABTA, the Association of British Travel Agents. For our holidays that utilise air travel, we are fully bonded with the Civil Aviation Authority. Essentially this means that we are committed to providing high standards of business practice for the benefits of our guests, our staff and the travel industry at large.
We have a long history with each of the above companies, and we adhere to the strict codes of conduct implemented by them. So you can relax, knowing that you are fully protected on any GRJ independent holiday. You can be confident that, in the unlikely event of our insolvency, all monies paid to us in advance for a booking will be refunded. Our bonding with ABTA ensures the protection of any money you have paid to us, so if necessary, arrangements will be made for repatriation if you are already abroad - regardless of whether the journey back involves air or rail travel.