b'holiday (including the price) with us at the time of booking. the Civil Aviation Authority at www.caa.co.uk/passengers. Please note, your rights We may provide you with information (in our brochure, on our website and/orunder clause 9 (Changes and Cancellations by Us) and clause 12 (Our Liability to when you are on holiday) about activities and excursions which are available in theYou) of these booking conditions are not affected by the above Denied Boarding area you are visiting but cannot be pre-booked with us or otherwise purchased viaRegulations except that we are entitled to argue that the amount you receive or ourselves. We have no involvement in any such activities or excursions which areare entitled to receive from the airline is sufficient to meet any compensation not run, supervised, controlled, inspected or endorsed in any way by us. They areobligation we may have to you as your tour operator as a result of any such provided by local operators or other third parties who are entirely independentcancellation, delay, downgrading or denied boarding.of us. They do not form any part of your contract with us even where we or your Tour Manager (if on an escorted holiday) suggest particular operators/other third22. Rail Journeys and Reservationsparties and/or assist you in booking such activities or excursions in any way. WeWe request rail reservations many months in advance but occasionally there are cannot accept any liability on any basis in relation to such activities or excursionsinsufficient First Class seats available. In these situations we will book Standard and the acceptance of liability contained in clause 12(1) of our booking conditionsClass seats and refund the difference to you. Although we do our best to follow the will not apply to them. We do not however exclude liability for the negligence ofroutes noted on the itinerary there might be occasions when a different routing ourselves or our employees resulting in your death or personal injury. and/or departure time is necessary due to timetable variations or seat availability.We cannot guarantee accuracy at all times of information given in relation toRegardless of any information given by us in good faith, operational changes such activities or excursions or about the area(s) you are visiting generally (exceptmay be made by a rail supplier/operator at any point and without notice, and we where this concerns the services which will form part of your contract) or thatcannot be responsible for these. Increasingly, trains are 100% non-smoking, and any particular excursion or activity which does not form part of our contract willreservations are requested in non-smoking accommodation, although at busy take place as these services are not under our control. If you feel that any of thetimes we may be allocated some smoking seats.activities or excursions mentioned in our brochure or on our website which are not part of our contract are vital to the enjoyment of your holiday, write to usWe cannot make specific requests for smoking seats. Prices quoted in this immediately and we will tell you the latest known situation. brochure and on our website are based on special fares negotiated with our rail partners for group travel. Should you wish to travel on any Eurostar or other rail If we become aware of any material alterations to destination/area informationservice, other than those included as part of your holiday, a rail variation charge of and/or such outside activities or excursions which can be reasonably expected to25 per person per service plus any additional cost will apply. Any change involving affect your decision to book a holiday with us, we will pass on this information atsleeper services will be quoted on an individual basis.the time of booking.Tickets for Eurostar train services are issued subject to the conditions set out in 20. Flights Eurostar International Limiteds conditions of carriage and/or the conditions of Please note the existence of a UK Air Safety List (available for inspection atcarriage of the carrier in question, copies of which are available from travel agents https://www.caa.co.uk/Commercial-industry/Airlines/Licensing/Requirements- appointed by Eurostar International Limited or supplied on request.and-guidance/Third-Country-Operator-Certificates/) detailing air carriers that are subject to an operating ban within the UK.23. Your Financial ProtectionWe will advise you of the carrier(s) or, if the carrier(s) is not known, the likelyThe Package Travel and Linked Travel Arrangements Regulations 2018 (as carrier(s) that will operate your flight(s) at the time of booking. Where we are onlyamended) require us to provide security for the monies that you pay for the able to inform you of the likely carrier(s) at the time of booking, we will informpackage holidays booked from this brochure or our website and for your you of the identity of the actual carrier(s) as soon as we become aware of this.repatriation in the event of our insolvency. We provide this security by way of an Any change to the operating carrier(s) and/or flight routings (including indirectATOL (ATOL number 3278) administered by the Civil Aviation Authority of CAA routings) after your booking has been confirmed will be notified to you as soon asHouse, 45-59 Kingsway, London WC2B 6TE for packages which include a flight and possible. We are not always in a position at the time of booking to confirm flighta bond held by ABTOT (ABTOT number 5386) for packages that do not include a routings and/or flight timings. Where flight routings and/or flight timings are givenflight. You can contact ABTOT atat the time of booking or detailed on your confirmation letter/invoice these are forwww.abtot.com or ABTOT Limited, 117 Houndsditch, London EC3A 7BT.guidance only and are subject to alteration and confirmation. The latest timings will be shown on your itinerary which will be dispatched to you approximately 10When you buy an ATOL protected flight or flight inclusive holiday from us, you will days prior to departure. You must accordingly check your tickets very carefullyreceive an ATOL Certificate*. This lists what is financially protected, where you can immediately on receipt to ensure you have the correct flight times. It is possibleget information on what this means for you and who to contact if things go wrong. that flight times may be changed even after tickets have been dispatched. We, or the suppliers identified on your ATOL Certificate, will provide you with the We will contact you as soon as possible if this occurs. Any change in the identityservices listed on the ATOL Certificate (or a suitable alternative). In some cases, of the carrier(s), flight timings, routings (including a change from direct to indirectwhere neither we nor the supplier are able to do so for reasons of insolvency, an routings) and/or aircraft type (if given) will not entitle you to cancel or change toalternative ATOL holder may provide you with the services you have bought or other arrangements without paying our normal charges except where specified ina suitable alternative (at no extra cost to you). You agree to accept that in those these conditions. Regardless of any information given in good faith, operationalcircumstances the alternative ATOL holder will perform those obligations and you changes may be made by an airline at any point and we cannot be responsibleagree to pay any money outstanding to be paid by you under your contract to that for these. If the carrier(s) with whom you have a confirmed reservation becomesalternative ATOL holder.subject to an operating ban as above as a result of which we/the carrier(s) areHowever, you also agree that in some cases it will not be possible to appoint an unable to offer you a suitable alternative the provisions of clause 9 (Changesalternative ATOL holder, in which case you will be entitled to make a claim under and Cancellations by Us) will apply. Prices quoted in this brochure and/or on ourthe ATOL scheme (or your credit card issuer where applicable). If we, or the website are based on special airfares offered to us by the airlines for group travel.suppliers identified on your ATOL certificate, are unable to provide the services These represent a reduction on the normal IATA fares which entitle passengerslisted (or a suitable alternative, through an alternative ATOL holder or otherwise) to privileges and flexibility that our clients do not normally require as part of thefor reasons of insolvency, the Trustees of the Air Travel Trust may make a payment holiday. Should you wish to book your holiday using a flight other than that shownto (or confer a benefit on) you under the ATOL scheme. You agree that in return in the brochure/on our website, a flight variation charge from 50 per person willfor such a payment or benefit, you assign absolutely to those Trustees any claims apply in addition to the difference in cost between our special fare and the normalwhich you have or may have arising out of or relating to the non-provision of the IATA fare for the flight(s) required. Tickets at our special fare are valid only on theservices, including any claim against us, the travel agent or your credit card issuer airline and dates shown and do not automatically entitle passengers to switch towhere applicable. You also agree that any such claims may be re-assigned to another carrier in case of a flight cancellation, delay or technical problems with theanother body, if that other body has paid sums you have claimed under the ATOL aircraft or the reservation. Please note that most airlines now operate 100% non-scheme. *The flights and flight inclusive holidays we arrange are ATOL protected smoking services. providing they are made available in the UK. For further information visit the ATOL website at www.atol.org.uk.21. Denied Boarding RegulationsIf you or any member of your party misses your flight or other transportIf your holiday does not include flights, ABTOT will financially protect your holiday arrangement, it is cancelled or you are subject to a delay of over 3 hours for anyby ensuring you receive a refund or, if your arrangements include return travel reason, you must contact us and the airline or other transport supplier concernedto the UK (other than flights), you are returned to the UK in the event that your immediately. If your flight is cancelled or delayed, your flight ticket is downgradedholiday cannot be provided as a result of our insolvency. Please go to our website or boarding is denied by your airline, depending on the circumstances, the airlinewww.greatrail.com for further information relating to ABTOTs scheme of financial may be required to pay you compensation, refund the cost of your flight and/ protection.or provide you with accommodation and/ or refreshments under the Denied Boarding Regulations 2004. Where applicable, you must pursue the airline for theIf you book arrangements other than an ATOL protected flight or package holiday compensation or other payment due to you. All sums you receive or are entitledfrom us, your monies will not be financially protected. Please ask us for further to receive from the airline concerned by virtue of these Regulations represent thedetails.full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. This includes any24. Prompt Assistancedisappointment, distress, inconvenience or effect on any other arrangements.If, whilst you are on holiday, you find yourself in difficulty for any reason, we The fact a delay may entitle you to cancel your flight does not automaticallywill offer you such prompt assistance as is appropriate in the circumstances. In entitle you to cancel any other arrangements even where those arrangementsparticular we will provide you with appropriate information on health services, have been made in conjunction with your flight. We have no liability to make anylocal authorities and consular assistance, and assistance with long distance payment to you in relation to the Denied Boarding Regulations as your entitlementcommunications and finding alternative travel or accommodation arrangements. to any compensation or other payment (as dealt with above) is covered by theWhere you require assistance which is not owing to any failure by us, our airlines obligations under the Denied Boarding Regulations. If, for any reason,employees or sub-contractors, we will not be liable for the costs of any alternative we make any payment to you or a third party which the airline is responsible fortravel or accommodation arrangements or other such assistance you require. in accordance with the Denied Boarding Regulations, you must, when requested,Any supplier, airline or other transport supplier may however pay for or provide assign to us the rights you have or had to claim the payment in question fromrefreshments and/or appropriate accommodation and you should make a claim the airline. If the airline does not comply with these rules you should complain todirectly to them. Subject to the other terms of these Booking Conditions, we will 112 BOOKING CONDITIONS'