Palace Hotel Inverness, Inverness | Great Rail Journeys

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Our customers love our Inverness - Palace Hotel Inverness tours

Edinburgh, the Highlands and Islands

1/Jun

E Adlington

“An enjoyable tour of a beautiful area. This would have been 5 star but the pace was quite rushed and there were a lot of long coach journeys. Unfortunately there were late changes to the hotels and I only had one night out of eight as originally booked. The biggest change was to move from the Royal Mile at the centre of Edinburgh to Haymarket a mile and a half away. I was only informed of the changes when I received the receipt for my final payment. I have travelled many times with GRJ and not had any problems before but the lack of communication and substitution of inferior hotels have made me reluctant to book again.

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Highland Adventure

30/May

J Dormon

“The holiday was very enjoyable, the hotel was comfortable, the staff pleasant and helpful. The flight of stone steps leading to the hotel entrance was challenging for elderly visitors with luggage. Our friendly tour manager Atha was a mine of information and useful tips and kept us on track. Visits to the Commando Memorial, Eileen Donan Castle and the Culloden Battlefield Tour were well worthwhile. It was disappointing that we did not have enough time in Mallaig and no time in Fort William due to the railway timetable. There was more coach travel than expected but Scotland’s countryside bright with gorse and broom and costal scenic views were beautiful.

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Orkney and the Shetland Isles

22/May

G Berridge

“A grand tour in all unfortunately the weather didn't get the message and we had a Haa for most days which meant the temperatures were very cold. but never the less the tour ran smoothly the accommodation was good and the food was good

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A Scottish Christmas

9/Jan

Miss A Holgate

“The first time I have done Christmas away in the Uk. It was good and the scenery in Scotland is lovely. The hotel was very busy, as expected, and mealtimes were drawn out affairs, lasting 2hours.

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The Outer Hebrides and the Highlands

27 Sep 2022

C T

“We would have marked this trip higher but for one of the advertised highlights of the tour, one of the Great Rail Journeys of the world, the Rail trip from Fort William to Mallaig did not take place. The famous train trip was not listed at all on tour notes given to us by our tour leader on the first evening of our trip despite being part of the advertised itinerary. No real explanation was given why were taken by coach to Mallaig for the ferry instead of the train trip. The tour manger said she thought Scotrail had cancelled the train, but I checked, and it was booked to run as normal. We were looking forward to this world class rail journey including the trip over the Glenfinnan Viaduct with its Harry Potter connections. I must admit that day seemed to turn in to 'Great Coach Journeys of the World' rather the Great Train Journeys. I email the company on return and received an automated reply that one of the team would get back to me within 28 days. No reply as yet. (Not so good customer care.) We have used this company before without problem. Putting the above to one side We enjoyed the rest of trip throughout, first class tour manager, guides and drivers. Cannot fault the hotels or food.

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