Palace Hotel Inverness, Inverness | Great Rail Journeys

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Our customers love our Inverness - Palace Hotel Inverness tours

Edinburgh, the Highlands and Islands

27/Sep

brian evans

“Excellent throughout the whole experience of Scotland.

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A Scottish Christmas

10/Jan

Anne

“I was really pleased that I made the decision to take this trip. The group, smaller than it would have been, gelled really well. I think we were let down by ScotRail. The tour manager was very efficient and helpful. The hotel in Edinburgh was much more geared up to deal with my having Coeliac disease and therefore follow a gluten free diet but I was rather disappointed by the attitude of the hotel in Inverness who did not seem to be prepared although I had advised of my special diet on booking and I cannot believe that I was the only guest in the hotel who had this need. I enjoyed the excursions on Christmas Eve and Boxing Day.

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Orkney, Shetland and the Highlands

14 Oct 2019

Mr P Allen

“An excellent tour, Sandra our tour manager was really efficient and the tour itself was very well thought out

Collected by Great Rail Journeys

The Outer Hebrides and The Highlands

27/Sep

C T

“We would have marked this trip higher but for one of the advertised highlights of the tour, one of the Great Rail Journeys of the world, the Rail trip from Fort William to Mallaig did not take place. The famous train trip was not listed at all on tour notes given to us by our tour leader on the first evening of our trip despite being part of the advertised itinerary. No real explanation was given why were taken by coach to Mallaig for the ferry instead of the train trip. The tour manger said she thought Scotrail had cancelled the train, but I checked, and it was booked to run as normal. We were looking forward to this world class rail journey including the trip over the Glenfinnan Viaduct with its Harry Potter connections. I must admit that day seemed to turn in to 'Great Coach Journeys of the World' rather the Great Train Journeys. I email the company on return and received an automated reply that one of the team would get back to me within 28 days. No reply as yet. (Not so good customer care.) We have used this company before without problem. Putting the above to one side We enjoyed the rest of trip throughout, first class tour manager, guides and drivers. Cannot fault the hotels or food.

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Highland Adventure

26/Sep

K Russell

“We enjoyed our trip, especially the Jacobite steam journey. We would have liked more time at Eilean Donan castle and Culloden battlefield. It was a shame we were never introduced to the other members of our group .We had to share a coach and train with another Great Rail Journeys group which meant the coach was very full. The presentations at Aileen Donan castle and Culloden were excellent. Our tour guide Ulric kept us well informed of each days activities in advance.

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