b'will book Standard Class seats and refund the dierence to you. Although24. Prompt Assistancewe do our best to follow the routes noted on the itinerary there might beIf, whilst you are on holiday, you nd yourself in diculty for any occasions when a dierent routing and/or departure time is necessary duereason, we will oer you such prompt assistance as is appropriate in to timetable variations or seat availability. the circumstances. In particular we will provide you with appropriate information on health services, local authorities and consular assistance, Regardless of any information given by us in good faith, operationaland assistance with long distance communications and nding changes may be made by a rail supplier/operator at any point and withoutalternative travel or accommodation arrangements. Where you require notice, and we cannot be responsible for these. Increasingly, trains areassistance which is not owing to any failure by us, our employees or 100\x08 non-smoking, and reservations are requested in non-smokingsub-contractors, we will not be liable for the costs of any alternative travel accommodation, although at busy times we may be allocated someor accommodation arrangements or other such assistance you require. smoking seats. Any supplier, airline or other transport supplier may however pay for or provide refreshments and/or appropriate accommodation and you should We cannot make specic requests for smoking seats. Prices quoted inmake a claim directly to them. Subject to the other terms of these Booking this brochure and on our website are based on special fares negotiatedConditions, we will not be liable for any costs, fees or charges you incur with our rail partners for group travel. Should you wish to travel on anyin the above circumstances, if you fail to obtain our prior authorisation Eurostar or other rail service, other than those included as part of yourbefore making your own travel arrangements. Furthermore, we reserve holiday, a rail variation charge of 55 per person per service plus anythe right to charge you a fee for our assistance in the event that the additional cost will apply. Any change involving sleeper services will bediculty is caused intentionally by you or a member of your party, or quoted on an individual basis. otherwise through your or your partys negligence.Tickets for Eurostar train services are issued subject to the conditions25. Data Protectionset out in Eurostar International Limiteds conditions of carriage and/orGreat Rail -ourneys Limited is a data controller for the purposes of the the conditions of carriage of the carrier in question, copies of which areData Protection Act 201\x1b and the U. General Data Protection Regulation. available from travel agents appointed by Eurostar International Limited orPlease be assured that we have measures in place to protect the personal supplied on request. information you give us. This information will be passed on to the relevant suppliers of your travel arrangements. It may also be provided, 22. Your Financial Protection either by us or by the suppliers of your travel arrangements, to third The Package Travel and Linked Travel Arrangements Regulations 201\x1b \x0basparties and public authorities such as banks and credit card companies, amended\x0c require us to provide security for the monies that you pay forcustoms or immigration if required by them, or as required by law. the package holidays booked from this brochure or our website and forCertain information may also be passed on to security or credit checking your repatriation in the event of our insolvency. We provide this securitycompanies or insurance providers. The above applies to any sensitive by way of an ATOL \x0bATOL number 327\x1b\x0c administered by the Civil Aviationinformation that you give to us such as details of any disabilities, medical Authority of CAA +ouse, \x175-59 .ingsway, London WC2B \x19TE for packagesconditions, or dietary/religious requirements but we will obviously only which include a ight and a bond held by ABTOT \x0bABTOT number 53\x1b\x19\x0c forpass these on where you provide your explicit consent for us to do so. If packages that do not include a ight. You can contact ABTOT atwe cannot pass on this information as set out above, we may be unable to www.abtot.com or ABTOT Limited, 117 +oundsditch, London EC3A 7BT. provide your booking or other services you have requested \x0bfor example, travel insurance\x0c. In making your booking, you consent to this information When you buy an ATOL protected ight or ight inclusive holiday from us,being passed on to the relevant persons who may be outside the U you will receive an ATOL Certicate. This lists what is nancially protected,If you travel outside the U., controls on data protection may not be as where you can get information on what this means for you and who tostrong as the legal requirements in the Ucontact if things go wrong. We, or the suppliers identied on your ATOL Certicate, will provide you with the services listed on the ATOL CerticateWe would like to use your details for marketing purposes \x0be.g. sending you \x0bor a suitable alternative\x0c. In some cases, where neither we nor theour brochures\x0c and to pass them on to other companies within our group supplier are able to do so for reasons of insolvency, an alternative ATOLwho may also contact you for marketing purposes. If you do not wish to holder may provide you with the services you have bought or a suitablereceive any further information from us or other companies in our group alternative \x0bat no extra cost to you\x0c. You agree to accept that in thoseplease let us know this at the time you give us your details or, if you do circumstances the alternative ATOL holder will perform those obligationsnot do so then, at any time subsequently. You are generally entitled to ask and you agree to pay any money outstanding to be paid by you under yourus \x0bby letter or e-mail\x0c what details of yours are being held or processed, contract to that alternative ATOL holder. for what purpose and to whom they may be or have been disclosed. We promise to respond to your request within 30 days of receiving your +owever, you also agree that in some cases it will not be possible towritten request. In certain limited circumstances we may be entitled to appoint an alternative ATOL holder, in which case you will be entitled torefuse your request. To improve our service, calls may be recorded for make a claim under the ATOL scheme \x0bor your credit card issuer wheretraining and quality purposes. Please see our privacy policy for further applicable\x0c. If we, or the suppliers identied on your ATOL certicate, areinformation at https\x1d//www.greatrail.com/things-you-should-know/privacy-unable to provide the services listed \x0bor a suitable alternative, throughstatement/ and our policy on privacy and cookies at https\x1d//www.greatrail.an alternative ATOL holder or otherwise\x0c for reasons of insolvency, thecom/things-you-should-know/statement-on-cookies/.Trustees of the Air Travel Trust may make a payment to \x0bor confer a benet on\x0c you under the ATOL scheme. You agree that in return for such26. Law & Jurisdictiona payment or benet, you assign absolutely to those Trustees any claimsEnglish law \x0band no other\x0c will apply to your contract and to any dispute, which you have or may have arising out of or relating to the non-provisionclaim or other matter of any description which arises between us \x0bclaim\x0c of the services, including any claim against us, the travel agent or yourexcept as set out below. We both also agree that any claim \x0band whether credit card issuer where applicable. You also agree that any such claimsor not involving any personal injury\x0c must be dealt with under the ABTA may be re-assigned to another body, if that other body has paid sums youor AITO Arbitration Schemes \x0bif the Scheme is available for the claim in have claimed under the ATOL scheme. The ights and ight inclusivequestionsee clause 1\x17\x0c or by the Courts of England and Wales only holidays we arrange are ATOL protected providing they are madeunless, in the case of Court proceedings, you live in Scotland or Northern available in the U For further information visit the ATOL website atIreland. In this case, proceedings must either be brought in the Courts www.atol.org.uk. of your home country or those of England and Wales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your If your holiday does not include ights, ABTOT will nancially protectcontract and any claim governed by the law of Scotland or Northern your holiday by ensuring you receive a refund or, if your arrangementsIreland as applicable \x0bbut if you do not so choose, English law will apply\x0c.include return travel to the U. \x0bother than ights\x0c, you are returned to the UK in the event that your holiday cannot be provided as a result of27. Contact Detailsour insolvency. Please go to our website www.greatrail.com for furtherShould you need to contact us our contact details are as follows\x1dinformation relating to ABTOTs scheme of nancial protection. By Mail\x1d Great Rail -ourneys Ltd, +4 Building, +udson 4uarter, Toft Green, York YO1 \x19-T If you book arrangements other than an ATOL protected ight or packageBy Telephone\x1d 0190\x17 5271\x19\x1bholiday from us, your monies will not be nancially protected. Please askBy Email\x1d grj#greatrail.comus for further details.9\x1b BOO.ING CONDITIONS'