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Customer Services Assistant

The successful Customer Services Assistant should possess the following skills and experience:

  • Proven experience of working in a customer focused environment with a strong emphasis on customer service
  • Experience of working in a busy telephone environment and telephone experience in relation to inbound and outbound call handling
  • Strong interest in travel with good geographical knowledge
  • Strong customer service abilities and proven administrative skills
  • Capable of following written and verbal instructions and possess a clear and concise approach in verbal and written communication
  • Able to work under pressure to meet strict deadlines whilst exhibiting excellent attention to detail
  • Excellent written English and numeracy skills
  • Good general education and knowledge of Microsoft software packages
  • Possess a methodical and organised approach to work, both individually and as part of a team

Click HERE for a PDF of the full Customer Services Assistant job description.

If you are interested, please email CV and a covering letter to recruitment@greatrail.com

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