“Comfortable hotel with good food and very enjoyable excursions. Only 4 stars because: some days were long and perhaps trips could be rationalised a bit with more information, for instance about the stopover at Llanfair PG, also some places warranted more time; shower did not work, despite attentive proprietor's attempts; my request for special milk for medical reasons not understood despite me spelling it out in advance; desserts a bit repetitive and nothing like ice creams or fresh fruit salad available; no little packets of biscuits on tea tray in room; rooms small at top of hotel (with a tour party); breakfast's fruit salad was uninspiring mix of apple and melon (lot of watermelon), no pastries apart from croissants and nothing like nuts, seeds, dried fruit etc that might be associated with breakfast at a 4 star hotel. All minor points but added up sufficient to lose a star! Tour guide excellent and holiday as a whole very enjoyable. You get to see parts of Wales that would be difficult without a car. Would recommend.