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Make travelling easier with our luggage service

Luggage transfer service

Excited for your holiday? Did you know you could make your travel experience even more convenient by upgrading to our door-to-door luggage transfer service?

Your luggage will be picked up directly from your home and delivered to your first destination hotel, waiting for you when you arrive. And when it's time to return, your bag will be delivered straight back to your doorstep.

The luggage service includes one 20kg bag per person, available from £179 depending on your destination. If your journey involves an overnight stop along the way, don't forget to pack an overnight bag. Your main luggage will be delivered directly to your first destination, so you'll need to take your overnight bag with you for any stopovers.

If you have any questions or need more information, our Customer Service team is here to help! Call us on 01904 734512, and we'll be happy to assist you. We work with our partners, First Luggage, to make your holiday a smooth experience. First Luggage are rated Excellent on TrustPilot.

Read our luggage and packing tips from one of our expert Tour Managers here.

Why Choose Our Luggage Service?

1. Make travel smoother

Start your holiday the moment you leave your front door as your luggage is collected from home and delivered to your destination, ready and waiting for you.

2. Round-trip simplicity

The service includes return delivery, so your luggage is taken care of on both your outbound and inbound journeys, leaving you to enjoy your holiday.

3. Trusted by travellers

Our luggage service provider is rated excellent on Trustpilot, with thousands of happy customers enjoying a smooth and dependable experience.

FAQs

What is the door-to-door luggage service?

Our door-to-door luggage service is designed to make your journey as hassle-free as possible. We'll collect your main suitcase directly from your home, transport it to your destination, and deliver it right to your hotel room (or cruise cabin) all before your tour begins. Please note that your luggage will be delivered to your first destination, not an overnight stop enroute. At the end of your holiday, we'll collect your luggage from your final main hotel and return it straight to your home. This is available on selected holidays, helping you travel with ease and comfort.

How do I add door-to-door luggage service to my booking?

You can add our door-to-door luggage service during the online checkout process. Simply look for the option under "Additional options and services on request." If you've already booked or prefer to speak to someone, just give us a call on 01904 734152 and we'll be happy to help. If you're joining us on a river cruise holiday, there's no need to add anything, our complimentary luggage service is already included.

Is the luggage service available on all holidays?

The door-to-door luggage service is available on selected holidays. On our luxury river cruises - excluding the Douro - this is included as a complimentary service for one 23kg bag per cabin. For our escorted rail holidays in Europe, this service is available as an optional upgrade and includes one case up to 20kg, delivered to your first destination hotel to ensure you can enjoy hassle-free travel. Look out for the upgrade option in the 'Enhance your holiday' section on our tour pages.

How much does the door-to-door luggage service cost?

There are specific types of service available depending on destination and mode of transport. On our river cruise holidays, a complimentary luggage service is included, permitting one 23kg bag per cabin. For tours travelling out and back by rail, permitting one case up to 20kg, prices start from £179 per bag. If you are travelling to Switzerland, the return door-to-door service is available from £249 per bag. If you are travelling out by rail but returning by air, the outbound luggage service is available from £129 per bag. Whatever your choice, we're committed to making your holiday as seamless as possible, and your luggage will be carefully handled every step of the way.

What if I have to make an overnight stop or travel to multiple destinations?

If your holiday includes an overnight stop or multiple destinations, there's no need to worry about your luggage, we'll take care of it. With our door-to-door luggage service, you'll travel with a small overnight bag, while your larger suitcase will be delivered directly to your first main hotel.

Please note, this service is separate from internal group luggage transfers where your luggage will be transferred between hotels during your holiday. Instead with this optional upgrade, your suitcase will be waiting for you at your main destination and will be collected from your final hotel and returned straight to your home, to make your journey as hassle-free as possible.

When will my luggage be delivered?

For rail tours, your luggage will be collected from your home 7-10 days before departure and delivered to your destination hotel ahead of your arrival. If your tour involves flights, you'll take your luggage with you on the flight. But don't worry, for any other transfers during your journey, we'll make sure your larger suitcase is always waiting for you at each destination, so you can enjoy your time away without the stress of carrying it around.


Interested in our luggage service, or looking for more information? Request a call from our expert team.

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