b'Booking ConditionsThe following booking conditions together with our Privacy Policy and any other written information wetravel-advice or speak with your authorized travel agent if you are unsure about the visa requirements for brought to your attention before we confirmed your booking, form the basis of your contract with Greatyour travel destination.Rail Journeys Limited trading as Great Rail Journeys, and Rail Discoveries HQ Building, Hudson Quarter, Toft Green, York YO1 6JT (we, us or ourselves) Reg No 3208093. Please read them carefully as they setPlease note: The impacts of Brexit may change your visa, ticket and health requirements. Third country out our respective rights and obligations. By asking us to confirm your booking, we are entitled to assumenationals may require an airport transit visa when passing through EU Member States. You should that you have read these booking conditions and agree to them. References to you and your means allcheck any impacts of Brexit on your travel, in advance of your departure, to ensure that you fulfil the persons named on the booking (including anyone who is added or substituted at a later date), or any ofrequirements post-Brexit, including any passport validity requirements. The UK Government passport them as applicable. checker can be found here https://www.gov.uk/check-a-passport-travel-europe. It is your responsibility to ensure you are aware of all recommended vaccinations and health precautions in good time before References to holiday, booking, tour or arrangements means the holiday arrangements which wedeparture. Information is available from your GP surgery and from the National Travel Health Network and agree to make, provide or perform (as applicable) as part of our contract with you, unless otherwise stated. Centre www.nathnac.org. and also on www.nhs.uk/Livewell/Travelhealth. For European holidays, existing European Health Insurance Cards (EHIC) will remain valid until their expiry, after which time you should Unless these booking conditions state otherwise, any reference to European Union law and/orobtain a UK Global Health Insurance Card (GHIC), prior to departure for access to health care in many International Conventions in these booking conditions that is directly applicable or directly effective inEuropean countries. Access to health care provisions may change and you are advised to check https://the United Kingdom is a reference to how it applies in England and Wales. This includes where the lawwww.gov.uk/visit-europe-1-january-2021 and https://www.gov.uk/guidance/uk-residents-visiting-the-has been retained, amended, extended, re-enacted or given effect on or after 11pm on 31st January 2020eueea-and-switzerland-healthcare for updates affecting your travel. Neither the EHIC nor GHIC are valid (including the transition period). substitutes for travel insurance. Some nations require proof of vaccinations for all travellers. Vaccination and other health requirements/recommendations are subject to change at any time for any destination By making a booking, the first named person on the booking (party leader) agrees on behalf of all personsand we would advise that you check with a doctor or clinic not less than six weeks prior to departure to detailed on the booking that: ensure that you have met the necessary requirements and have the applicable information.a. He/she has read these booking conditions and has the authority to and does agree to be bound by them; 4. Travel Insuranceb. He/she consents to our use of information in accordance with our Privacy Policy; It is a condition of booking that you take out sufficient and appropriate travel insurance cover. We c. He/she is over 18 years of age and where placing an order for services with age restrictions declares thatrecommend you do this at time of booking so that your deposit (less any applicable excess) is recoverable he/she and all members of the party are of the appropriate age to purchase those services; in the event of a cancellation covered by the policy. To purchase the insurance policy we offer please d. He/she accepts financial responsibility for payment of the booking on behalf of all persons named on thecontact us for details. If you take out your own cover please provide us with details of the insurance booking; and company, the policy number and the 24-hour emergency telephone number prior to departure or when e. He/she accepts responsibility for passing all documentation and information in regards to the bookingrequested. It is your responsibility to ensure that the insurance cover you purchase is suitable and on to all persons named on the booking. adequate for your particular needs. We do not check alternative insurance policies. The duration of the holiday as shown on the booking confirmation or as advertised in the brochure or on our website includes 1. Making Your Booking the day of departure and day of return and is the period to be used for insurance purposes. Read our You may book with us by telephone, online or via one of our authorised travel agents. Once we (or yourpolicy details carefully and take them with you on holiday.authorised travel agent) have received all appropriate payments, we will, subject to availability, confirm your holiday over the telephone (where you or your travel agent make the booking by telephone) or byShould you choose to extend your holiday (either at the start or the end of your holiday), you will need to e-mailing or otherwise sending a booking confirmation letter/invoice to the party leader. We reserveextend the duration of your insurance cover. If you choose to travel without adequate insurance cover, we the right to return your deposit and decline to issue a confirmation at our absolute discretion. Wherewill not be liable for any losses howsoever arising, in respect of which insurance cover would otherwise you book through one of our authorised travel agents, the booking confirmation letter/invoice and allhave been available.other communications will be sent to your agent and you should also contact us through the agent. Alternatively, you can book online via our website in which case your holiday booking will be acknowledged5. Holiday Pricesby e-mail and a booking confirmation letter/invoice will follow. The acknowledgement of your bookingPlease note changes and errors occasionally occur. We reserve the right to increase/decrease and correct is not a confirmation of it and does not create a legally binding contract. A binding contract betweenerrors in advertised prices at any time before your holiday is confirmed. Before you make a booking, we you and us only comes into existence once we have issued you with a booking confirmation that willwill give you the basic price for your chosen holiday. You should check all details before you make your confirm the details of your booking and will be sent to you or your travel agent. All references in thesebooking. Upgrades, holiday extensions or any other variation which you have requested are on a request booking conditions to the confirmation of your booking means the booking confirmation letter/invoice. Abasis with our suppliers and subject to availability, and prices for these will only be confirmed once the provisional booking can be made by phone but you must send the applicable payment within 7 days, or theprices and availability has been confirmed by our suppliers. For all holidays, once you have accepted the provisional booking will automatically lapse. basic price and a booking has been confirmed, that price is fully guaranteed and will not be subject to any If your confirmed arrangements include a flight, we (or if you booked via an authorised agent of ours,surcharges.that agent) will also issue you with an ATOL Certificate. Upon receipt, of the booking confirmation, ATOL Certificate or any other document, please check all of the details carefully. In particular, please check that6. Suitability of the Tour and Behaviourthe initials or forenames and surnames given match those on your passports as we make reservationsWe reserve the right in our absolute discretion to terminate without prior notice the holiday arrangements using this information. If you believe that any details are incorrect, you must advise us immediately asof any customer whose behaviour is such that it causes or is likely to cause, in our reasonable opinion, or changes cannot be made later and it may harm your rights if we are not notified of any inaccuracies inin the opinion of any Tour Manager (if on an escorted holiday) or any other person in authority, distress, any document within ten days of our sending it out (five days for tickets). We will do our best to rectify anydamage, danger or significant annoyance to any third party, or damage to property. In these circumstances mistake notified to us outside these time limits but you must meet any costs involved in doing so. The onlyall our obligations to you under our contract or otherwise will cease, full cancellation charges will apply exception to this requirement to meet costs is where the mistake in question was made by us and there isand we will not be liable for any refund, compensation or costs incurred by you whatsoever. You and/or good reason why you did not tell us about it within these time limits. your party may also be required to pay for loss and/or damage caused by your actions and we will hold you and each member of your party jointly and individually liable for any damage or losses caused by you 2. Payment or any member of your party. Full payment for any such damage or losses must be paid directly to the You are required to send us the appropriate deposit per person (as detailed on the relevant tour page) orhotel manager or other supplier prior to departure. If you fail to make payment, you will be responsible for full payment if booking within 60 days of departure and all applicable insurance premiums (if our insurancemeeting any claims (including legal costs) subsequently made against us as a result of your actions together is required) at the time of booking. In addition to the deposit applicable to the holiday, a further additionalwith all costs we incur in pursuing any claim against you. Our tours can be physically demanding and we deposit is required of a minimum of 20% of the additional cost for any booking variations including flightalso reserve the right to terminate your holiday where, in the reasonable opinion of any person in authority and hotel upgrades and holiday extensions. Please note, deposits and all additional deposits are not(including office staff or your Tour Manager when you join your escorted holiday), your physical condition refundable except where expressly stated in these booking conditions. The balance of the cost of yourmeans you are unable or likely to be unable to cope with the tour or to experience significant difficulties holiday must be paid no less than 60 days before departure. If a cheque payment is declined by yourin doing so. It is your responsibility to disclose an accurate account of your mobility and all other relevant bank for any reason, an administration charge of 30 will be made. If you return your payment counterfoilinformation relating to your health and fitness at the time of booking. You must advise us of any change before the date that payment is due, this authorises us to take payment early. If we do not receive allto your level of mobility or health and fitness between booking your holiday and departing on your tour. payments in full and on time, we are entitled to assume that you wish to cancel your booking. In this case,Please also see clause 17 and clause 18.we will be entitled to keep all deposits paid or due at that date. If we do not cancel straight away because you have promised to make payment, you must pay the cancellation charges shown in clause 8 depending7. Alterations to Your Booking and Booking Transferson the date we reasonably treat your booking as cancelled. Except for flight inclusive bookings, all moniesPlease notify us in writing if circumstances arise whereby you wish to transfer to another available holiday, you pay to one of our authorised travel agents for your holiday with us will be held by the agent on yourdepart on a different date or make other alterations to your confirmed holiday. Note that any transfer behalf until a contract between us comes into existence. After that point, your agent will hold the moniesrequests to an alternative holiday (as distinct from transfers of bookings to other individuals, which are on our behalf until they are paid to us. For flight inclusive bookings, all monies paid to any authorised traveldealt with below) of less than 85% of the value of your original booking will be regarded as a cancellation agent of ours for your holiday with us will be held on behalf of and for the benefit of the Trustees of the Airand cancellation charges as set out in clause 8 will be payable. Any alterations requested 60 days or more Travel Trust subject to the travel agents obligation to pay such monies to us in accordance with our tradingprior to departure will be subject to an alteration fee of 40 per person, together with costs or charges terms unless we fail. In the unlikely event of our financial failure, all monies then held by the travel agentincurred or imposed by any of our suppliers. Any alteration to your booking requested less than 60 days or subsequently paid by you to the travel agent will be held by the agent on behalf of and for the benefit ofprior to departure will be regarded as a cancellation and cancellation charges as set out in clause 8 will be the Trustees of the Air Travel Trust without any obligation on the agent to pay such monies to us. payable. Please note costs could increase the closer to the departure date that changes are made and you should therefore contact us as soon as possible. Certain arrangements, such as low-cost flight bookings, 3. Passports, Visas and Other Entry Requirements may not be amended after they have been confirmed and any alteration could incur a cancellation charge Please note that you are entirely responsible for ensuring that everyone in your party has the necessaryof up to 100% of that part of the arrangements.correct and up-to-date personal documentation before you start the tour and that you all fulfil the passport, visa, health and any other entry requirements applicable to your chosen tour. We do not acceptTransfer of Booking to Another Individual (i.e. name changes)any liability if you are refused entry onto any transport or into any country due to failure on your part toIf any member of your party is prevented from travelling, that person(s) may transfer their place to carry correct documentation or to meet those entry requirements. If failure to have any necessary travelsomeone else, subject to the following conditions:or other documents, or to meet entry requirements, results in fines, surcharges or other financial penalty, costs or expenses being imposed on us, you will be responsible for reimbursing us accordingly. In addition,a. that person is introduced by you and satisfies all the conditions applicable to the arrangements;should you be unable to travel on the holiday as a result, cancellation charges as shown in clause 8 of theseb. we are notified not less than 7 days before departure;booking conditions will apply. c. you pay any outstanding balance payment at the time due, an amendment fee of 40 per person transferring, as well as any additional fees, charges or other costs arising from the transfer (including those For British Citizens, a standard 10-year British passport which must also be valid for at least 6 monthsimposed by our suppliers); andbeyond your intended return travel date is required for all holidays outside of the UK. In many cases,d. the transferee agrees to these booking conditions and all other terms of the contract between us.you will also need to have multiple consecutive blank visa pages within your passport (the number varies depending on the destination(s) visited). If your passport expires before this, it may still be acceptable,You and the transferee remain jointly and severally liable for payment of all sums. If you are unable to find but you should contact your local Passport Office or the consulate or embassy of the country/countriesa replacement, cancellation charges as set out in clause 8 will apply in order to cover our estimated costs.you plan to visit/transit through, for detailed advice. Customers applying for a first passport or renewingOtherwise, no refunds will be given for passengers not travelling or for unused services.their passport should allow at least six weeks to obtain one as you may be required to attend a personal interview with the Passport Office, however, in all cases, please apply as far ahead as possible so as to allowImportant Note: Certain arrangements may not be amended or transferred after they have been confirmed time for unexpected delays. and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements.If you have a British passport issued outside of the UK or if you are not a British Citizen, it is your responsibility to check entry requirements with the relevant embassy or consulate of the country/countries8. Cancellation by You Before Departurethat you plan to visit or transit through. For information concerning passports, visa and other entryShould you wish to cancel your holiday, notice can be given verbally but must be followed up in writing by requirements for any destination, we recommend contacting the UK Government Foreign, Commonwealththe party leader. Your notice of cancellation will only take effect when it is received in writing by us.& Development Office website www.gov.uk/foreign-travel-advice or speak with your authorised travel agent if you are unsure about the visa requirements for your travel destination. Since we incur costs in cancelling your arrangements, you will be required to pay the applicable cancellation charges up to the maximum shown below. The amount of the cancellation fee depends upon the date It is your responsibility to ensure your party obtains all necessary visas before departure including anywhen the written notice of cancellation is received by us. Where the cancellation charge is shown as a additional visas or other documents required when travelling on any of our rail or cruise tours that visitpercentage, this is calculated on the basis of the total cost payable by the person(s) cancelling, excluding other countries/ports independently. Also, some nations now have very strict documentation requirementsinsurance premiums arranged through us and amendment charges which are not normally refundable.for those travelling with children and notarized birth certificates and/or other documents may be required for children under 18. Visa requirements may change at short notice and we recommend that you checkThe cancellation charges below have been calculated as a pre-estimate of the losses we would incur in the the latest position in good time before your departure. Information on this subject is available on orevent you cancelled your holiday within the stipulated time period. The scale of cancellation charges is as through the UK Government Foreign, Commonwealth & Development Office website www.gov.uk/foreign- follows:48'