What our customers say about the door-to-door luggage service
Using a door-to-door luggage collection and delivery service to transport luggage is becoming increasingly popular amongst our customers who wish to relax on their outbound and return journeys without having to worry about handling their bags. Here's what a few of them have to say about the service we recommend:
"Once more Baggageman has come up trumps. While we were getting on and off numerous trains in France and Italy, armed or encumbered with only a very small case, our very large case was waiting for us in our room at our destination hotel."
"Then a few days after we returned to England, our very large case, made even heavier by souvenirs and presents from Italy, was safely delivered to our house. What a splendid arrangement!"
"We were absolutely delighted with the services of Baggageman for our Rhine cruise holiday, right from the time the booking was made by telephone. We were a little nervous about using such an arrangement as we had not used this kind of service before. However, all queries were answered satisfactorily and any fears we had were soon put to rest. We received a telephone call to say when the TNT driver would be calling to collect our cases, which was followed up by a further phone call to let us know that our cases were with the agent in Basel."
"We opted to travel to Basel by train, which meant taking the Eurostar to Paris, a coach transfer from Gare du Nord to Gare de Lyon station and TGV to Basel, with a further coach transfer from Basel station to the boat. We saw a number of people struggle with their cases on and off trains/coaches, and realised how fortunate we were to have had our cases sent on ahead. When we arrived on the boat, our cases were in the cabin waiting for us!"
"For the return journey, our cases were collected off the boat at Cologne, and again it meant we had a relaxing journey without the worry and exertion of getting cases on and off different modes of transport. We received a telephone call advising us when the cases would be delivered and the cases arrived safely on the third day after arriving home. Really excellent service!"
Ron & Christine McConnell
"Having used your service in conjunction with my rail holiday to Lake Como, can I say how pleased I was. My compliments on the efficiency of your service and the high standard of courtesy and good customer service/care on the part of your team. I would certainly use the service again."
"We were so pleased with the service that, next time, I shall load my wife into the case with a packet of sandwiches and travel baggage free!"
Mr B W Pound
I am delighted to congratulate you on the Baggageman service. My case was collected on the day arranged, reasonably early in the morning. I received a telephone call the following day to say that it had been delivered to my hotel and was indeed waiting for me on my arrival a few days later. Although I had to cut my holiday short due to an injury, the case was collected on the day arranged and delivered to my home two days later; unfortunately I was not at home but found a card with freephone telephone number to call. We arranged delivery for today and at 8.30 this morning the case arrived. Throughout my dealing with Baggageman I have been struck by the good humour and helpfulness of the staff and the complete lack of complications dealing with them! I hope to use this service again in the future and have already recommended Baggageman to several of my friends.
J van den Bergh (Mrs)