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ABTAATOLTravel Awards 2015

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Customer review competition

Great Rail Journeys' Customer Reviews Competition

We know that our holidays provide a wonderful experience and represent unbeatable value for money…and our customers agree!

As well as filling in a detailed questionnaire, we invite our customers to send in a few words to describe their experience. We publish the reviews alongside the itineraries on our website allowing future travellers to get a true feel for Great Rail Journeys' tours.

Every review we receive is entered into our monthly prize draw for an Amazon Kindle. April's winner was Janet Billings, who has been on a number of tours with us. Her review is published below.

 

"I have enjoyed several holidays with Great Rail Journeys. It is so comforting to leave all the organisation of a trip in such efficient, competent and sympathetic hands."

"All the Tour Managers have been efficient, effective, knowledgeable and friendly.  Some have more background knowledge of railways but that has become less important over time; understanding timetables and national organisation of rail travel is more important.  I have been impressed by two Tour Managers, Glynn Preece, who managed the "USA COAST TO COAST" in 2010, such a long, complicated trip, and Linda Bates, whose 2012 pre-Andalucian trip phone call was very reassuring."

"But it is unfair to name only two, as I have been very impressed by all of them, for their competence, friendliness and "Grace Under Fire" when there are complications."

 

If you would like to share your experience and submit a review of your Great Rail Journey, please email marketing@greatrail.com. Please remember to provide details of your booking and to include the date you travelled. Every entry will be included in our monthly prize draw for an Amazon Kindle - we'll publish the winner's review on this page every month.

Previous winners

Mr & Mrs Scott

Mr & Mrs Woodard

Mr & Mrs Careford

A Harbour

Mr & Mrs Newman

W Bird

Mr & Mrs Gray

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