b'BOOKING CONDITIONSThe following booking conditions together with any other written information weIn the unlikely event of our financial failure, all monies then held by the travel agent or brought to your attention before we confirmed your booking, form the basis of yoursubsequently paid by you to the travel agent will be held by the agent on behalf of and contract with Great Rail Journeys Limited trading as Great Rail Journeys, Rail Discoveriesfor the benefit of the Trustees of the Air Travel Trust without any obligation on the agent and GRJ (Independent) of Saviour House, 9 St. Saviourgate, York, YO1 8NL (we, us orto pay such monies to us.ourselves) Reg No 3208093. Please read them carefully as they set out our respective rights and obligations. By asking us to confirm your booking, we are entitled to assume3. Passports, Visas and Other Entry Requirementsthat you have read these booking conditions and agree to them. References to youPlease note that you are entirely responsible for ensuring that everyone in your party and your means all persons named on the booking (including anyone who is addedhas the necessary correct and up-to-date personal documentation before you start the or substituted at a later date), or any of them as applicable. References to holiday,tour and that you all fulfil the passport, visa, health and any other entry requirements IMAGE CAPTION IMAGE CAPTIONbooking, tour or arrangements means the holiday arrangements which we agreeapplicable to your chosen tour. We do not accept any liability if you are refused entry to make, provide or perform (as applicable) as part of our contract with you, unlessonto any transport or into any country due to failure on your part to carry correct otherwise stated. documentation. If failure to have any necessary travel or other documents results in By making a booking, the first named person on the booking (party leader) agrees onfines, surcharges or other financial penalty, costs or expenses being imposed on us, you behalf of all persons detailed on the booking that: will be responsible for reimbursing us accordingly. In addition, should you be unable to travel on the holiday as a result, cancellation charges as shown in clause 8 of these a. He/she has read these terms and conditions and has the authority to and does agreebooking conditions will apply.to be bound by them; For British Citizens, a standard 10-year British passport which must also be valid for b. He/she consents to our use of information in accordance with our Privacy Policy;at least 6 months beyond your intended return travel date is required for all holidays c. He/she is over 18 years of age and where placing an order for services with ageoutside of the UK. In many cases, you will also need to have multiple consecutive blank restrictions declares that he/she and all members of the party are of the appropriate agevisa pages within your passport (the number varies depending on the destination(s) to purchase those services; visited). If your passport expires before this, it may still be acceptable, but you should d. He/she accepts financial responsibility for payment of the booking on behalf of allcontact your local Passport Office or the consulate or embassy of the country/countries persons named on the booking; and you plan to visit/transit through, for detailed advice. Customers applying for a first e. He/she accepts responsibility for passing all documentation and information inpassport or renewing their passport should allow at least six weeks to obtain one as you regards to the booking on to all persons named on the booking. may be required to attend a personal interview with the Passport Office, however, in all 1. Making Your Booking cases, please apply as far ahead as possible so as to allow time for unexpected delays.You may book with us by telephone, online or via one of our authorised travel agents.If you have a British passport issued outside of the UK or if you are not a British Once we (or your authorised travel agent) have received all appropriate payments, weCitizen, it is your responsibility to check entry requirements with the relevant embassy will, subject to availability, confirm your holiday over the telephone (where you or youror consulate of the country/countries that you plan to visit or transit through. For travel agent make the booking by telephone) or by e-mailing or otherwise sending ainformation concerning passports, visa and other entry requirements for any destination, booking confirmation letter/invoice to the party leader. We reserve the right to returnwe recommend contacting the UK Government Foreign & Commonwealth Office website your deposit and decline to issue a confirmation at our absolute discretion. Where youwww.gov.uk/foreign-travel-advice or speak with your authorized travel agent if you are book through one of our authorised travel agents, the booking confirmation letter/ unsure about the visa requirements for your travel destination.invoice and all other communications will be sent to your agent and you should alsoIt is your responsibility to ensure your party obtains all necessary visas before departure contact us through the agent. Alternatively, you can book online via our website in whichincluding any additional visas or other documents required when travelling on any of case your holiday booking will be acknowledged by e-mail and a booking confirmationour rail or cruise tours that visit other countries/ports independently. Also, some nations letter/invoice will follow. The acknowledgement of your booking is not a confirmationnow have very strict documentation requirements for those travelling with children and of it and does not create a legally binding contract. A binding contract between you andnotarized birth certificates and/or other documents may be required for children under us only comes into existence once we have issued you with a booking confirmation that18. Visa requirements may change at short notice and we recommend that you check will confirm the details of your booking and will be sent to you or your travel agent. Allthe latest position in good time before your departure. Information on this subject is references in these booking conditions to the confirmation of your booking means theavailable on or through the UK Government Foreign & Commonwealth Office websitebooking confirmation letter/invoice. A provisional booking can be made by phone butwww.gov.uk/foreign-travel-advice or speak with your authorized travel agent if you are you must send the applicable payment within 7 days, or the provisional booking willunsure about the visa requirements for your travel destination.automatically lapse. If your confirmed arrangements include a flight, we (or if you booked via an authorisedIt is your responsibility to ensure you are aware of all recommended vaccinations and agent of ours, that agent) will also issue you with an ATOL Certificate. Upon receipt, of thehealth precautions in good time before departure. Information is available from your GP booking confirmation, ATOL Certificate or any other document, please check all of thesurgery and from the National Travel Health Network and Centre www.nathnac.org. and details carefully. In particular, please check that the initials or forenames and surnamesalso on www.nhs.uk/Livewell/Travelhealth. For European holidays, you should obtain given match those on your passports as we make reservations using this information.the European Health Insurance Card (EHIC) prior to departure from www.ehic.org.uk for If you believe that any details are incorrect, you must advise us immediately asaccess to health care in many European countries. An EHIC is not a substitute for travel changes cannot be made later and it may harm your rights if we are not notified of anyinsurance. Some nations require proof of vaccinations for all travellers. Vaccination and inaccuracies in any document within ten days of our sending it out (five days for tickets).other health requirements/recommendations are subject to change at any time for any We will do our best to rectify any mistake notified to us outside these time limits butdestination and we would advise that you check with a doctor or clinic not less than six you must meet any costs involved in doing so. The only exception to this requirement toweeks prior to departure to ensure that you have met the necessary requirements and meet costs is where the mistake in question was made by us and there is good reasonhave the applicable information.why you did not tell us about it within these time limits. 4. Travel Insurance2. Payment It is a condition of booking that you take out sufficient and appropriate travel insurance You are required to send us the appropriate deposit per person (as detailed on thecover. We recommend you do this at time of booking so that your deposit (less any relevant tour page) or full payment if booking within 60 days of departure (90 days forapplicable excess) is recoverable in the event of a cancellation covered by the policy. To European River Cruise and private train holidays) and all applicable insurance premiumspurchase the insurance policy we offer please contact us for details. If you take out your (if our insurance is required) at the time of booking. In addition to the deposit applicableown cover please provide us with details of the insurance company, the policy number to the holiday, a further additional deposit is required of a minimum of 20% of theand the 24-hour emergency telephone number prior to departure or when requested. additional cost for any booking variations including flight and hotel upgrades and holidayIt is your responsibility to ensure that the insurance cover you purchase is suitable and extensions. Please note, deposits and all additional deposits are not refundable exceptadequate for your particular needs. We do not check alternative insurance policies. The where expressly stated in these booking conditions. The balance of the cost of yourduration of the holiday as shown on the booking confirmation or as advertised in the holiday must be paid no less than 60 days before departure (90 days for European Riverbrochure or on our website includes the day of departure and day of return and is the Cruise and private train holidays). If a cheque payment is declined by your bank forperiod to be used for insurance purposes. Read our policy details carefully and take any reason, an administration charge of 30 will be made. If you return your paymentthem with you on holiday. Should you choose to extend your holiday (either at the start counterfoil before the date that payment is due, this authorises us to take payment early.or the end of your holiday), you will need to extend the duration of your insurance cover. If we do not receive all payments in full and on time, we are entitled to assume that youIf you choose to travel without adequate insurance cover, we will not be liable for any wish to cancel your booking. In this case, we will be entitled to keep all deposits paid orlosses howsoever arising, in respect of which insurance cover would otherwise have due at that date. If we do not cancel straight away because you have promised to makebeen available.payment, you must pay the cancellation charges shown in clause 8 depending on the5. Holiday Pricesdate we reasonably treat your booking as cancelled. Except for flight inclusive bookings,Please note changes and errors occasionally occur. We reserve the right to increase/all monies you pay to one of our authorised travel agents for your holiday with us willdecrease and correct errors in advertised prices at any time before your holiday is be held by the agent on your behalf until a contract between us comes into existence.confirmed. Before you make a booking, we will give you the basic price for your chosen After that point, your agent will hold the monies on our behalf until they are paid toholiday. You should check all details before you make your booking. Upgrades, holiday us. For flight inclusive bookings, all monies paid to any authorised travel agent of oursextensions or any other variation which you have requested are on a request basis with for your holiday with us will be held on behalf of and for the benefit of the Trustees ofour suppliers and subject to availability, and prices for these will only be confirmed once the Air Travel Trust subject to the travel agents obligation to pay such monies to us inthe prices and availability has been confirmed by our suppliers. For all holidays, once accordance with our trading terms unless we fail. you have accepted the basic price and a booking has been confirmed, that price is fully guaranteed and will not be subject to any surcharges.158 BOOKING CONDITIONS'