b'consulate of the country/countries that you plan to visit or transit through. For informationor imposed by any of our suppliers. Any alteration to your booking requested less than concerning passports, visa and other entry requirements for any destination, we60 days (90 days for European River Cruise and private train holidays) prior to departure recommend contacting the UK Government Foreign & Commonwealth Office websitewill be regarded as a cancellation and cancellation charges as set out in clause 8 will www.gov.uk/foreign-travel-advice or speak with your authorized travel agent if you arebe payable. Please note costs could increase the closer to the departure date that unsure about the visa requirements for your travel destination. changes are made and you should therefore contact us as soon as possible. Certain arrangements, such as low-cost flight bookings, may not be amended after they have It is your responsibility to ensure your party obtains all necessary visas before departurebeen confirmed and any alteration could incur a cancellation charge of up to 100% of that including any additional visas or other documents required when travelling on any ofpart of the arrangements. our rail or cruise tours that visit other countries/ports independently. Also, some nations now have very strict documentation requirements for those travelling with children andTransfer of Booking to Another Individual (i.e. name changes)notarized birth certificates and/or other documents may be required for children under 18.If any member of your party is prevented from travelling, that person(s) may transfer their Visa requirements may change at short notice and we recommend that you check theplace to someone else, subject to the following conditions:latest position in good time before your departure. Information on this subject is available on or through the UK Government Foreign & Commonwealth Office website a. that person is introduced by you and satisfies all the conditions applicable to the www.gov.uk/foreign-travel-advice or speak with your authorized travel agent if you arearrangements;unsure about the visa requirements for your travel destination. b. we are notified not less than 7 days before departure;c. you pay any outstanding balance payment at the time due, an amendment fee of 125 It is your responsibility to ensure you are aware of all recommended vaccinations andper person transferring, as well as any additional fees, charges or other costs arising from health precautions in good time before departure. Information is available from your GPthe transfer (including those imposed by our suppliers); and surgery and from the National Travel Health Network and Centre www.nathnac.org. andd. the transferee agrees to these booking conditions and all other terms of the contract also on www.nhs.uk/Livewell/Travelhealth. For European holidays, you should obtainbetween us.the European Health Insurance Card (EHIC) prior to departure from www.ehic.org.uk for access to health care in many European countries. An EHIC is not a substitute for travelYou and the transferee remain jointly and severally liable for payment of all sums. If you insurance. Some nations require proof of vaccinations for all travellers. Vaccination andare unable to find a replacement, cancellation charges as set out in clause 8 will apply in other health requirements/recommendations are subject to change at any time for anyorder to cover our estimated costs. Otherwise, no refunds will be given for passengers not destination and we would advise that you check with a doctor or clinic not less than sixtravelling or for unused services.weeks prior to departure to ensure that you have met the necessary requirements and have the applicable information. 8. Cancellation by You Before DepartureShould you wish to cancel your holiday, notice can be given verbally but must be followed 4. Travel Insurance up in writing by the party leader. Your notice of cancellation will only take effect when it is It is a condition of booking that you take out sufficient and appropriate travel insurancereceived in writing by us.cover. We recommend you do this at time of booking so that your deposit (less any applicable excess) is recoverable in the event of a cancellation covered by the policy. ToSince we incur costs in cancelling your arrangements, you will be required to pay the purchase the insurance policy we offer please contact us for details. If you take out yourapplicable cancellation charges up to the maximum shown below. The amount of the own cover please provide us with details of the insurance company, the policy numbercancellation fee depends upon the date when the written notice of cancellation is received and the 24-hour emergency telephone number prior to departure or when requested.by us. Where the cancellation charge is shown as a percentage, this is calculated on the It is your responsibility to ensure that the insurance cover you purchase is suitable andbasis of the total cost payable by the person(s) cancelling, excluding insurance premiums adequate for your particular needs. We do not check alternative insurance policies. Thearranged through us and amendment charges which are not normally refundable. duration of the holiday as shown on the booking confirmation or as advertised in the brochure or on our website includes the day of departure and day of return and is theThe cancellation charges below have been calculated as a pre-estimate of the losses we period to be used for insurance purposes. Read our policy details carefully and takewould incur in the event you cancelled your holiday within the stipulated time period. The them with you on holiday. Should you choose to extend your holiday (either at the startscale of cancellation charges is as follows:or the end of your holiday), you will need to extend the duration of your insurance cover. If you choose to travel without adequate insurance cover, we will not be liable for anyEuropean River Cruise and losses howsoever arising, in respect of which insurance cover would otherwise have beenprivate train holidays All other holidaysavailable.91 days or earlier** Loss of deposit* Loss of deposit*5. Holiday Prices From 61 to 90 days 50% of final invoice Loss of deposit*Please note changes and errors occasionally occur. We reserve the right to increase/decrease and correct errors in advertised prices at any time before your holiday isFrom 41 to 60 days 65% of final invoice 35% of final invoiceconfirmed. Before you make a booking, we will give you the basic price for your chosenFrom 28 to 40 days 75% of final invoice 60% of final invoiceholiday. You should check all details before you make your booking. Upgrades, holidayFrom 14 to 27 days 100% of final invoice 85% of final invoiceextensions or any other variation which you have requested are on a request basis with13 days or less prior to departure 100% of final invoice 100% of final invoiceour suppliers and subject to availability, and prices for these will only be confirmed once the prices and availability has been confirmed by our suppliers. For all holidays, once*Loss of Deposit means the loss of the full brochure deposit amount, including the you have accepted the basic price and a booking has been confirmed, that price is fullyoutstanding balance of any low deposit payment you have made, and includes loss of guaranteed and will not be subject to any surcharges. any additional deposit paid for holiday variations and holiday extensions as referred to in 6. Suitability of the Tour and Behaviour clause 2.We reserve the right in our absolute discretion to terminate without prior notice the**Certain holiday arrangements may have earlier dates at which cancellation charges holiday arrangements of any customer whose behaviour is such that it causes or iswould apply. You will be advised of these dates at the time of booking your holiday.likely to cause, in our reasonable opinion, or in the opinion of any Tour Manager (if on anWe will deduct the cancellation charge(s) from any monies you have already paid to us. escorted holiday) or any other person in authority, distress, damage, danger or significantDepending on the reason for cancellation, you may be able to reclaim these cancellation annoyance to any third party, or damage to property. In these circumstances all ourcharges (less any applicable excess) under the terms of your insurance policy. Claims obligations to you under our contract or otherwise will cease, full cancellation chargesmust be made directly to the insurance company concerned. Where any cancellation will apply and we will not be liable for any refund, compensation or costs incurred by youreduces the number of full paying party members below the number on which the price, whatsoever. You and/or your party may also be required to pay for loss and/or damageor any concessions agreed for your booking were based, we will recalculate these items caused by your actions and we will hold you and each member of your party jointly andand re-invoice you accordingly. Any such additional costs are not cancellation charges.individually liable for any damage or losses caused by you or any member of your party. Full payment for any such damage or losses must be paid directly to the hotel managerPlease note certain arrangements may not be amended after they have been confirmed or other supplier prior to departure. If you fail to make payment, you will be responsibleand any alteration or cancellation could incur a cancellation charge of up to 100% of that for meeting any claims (including legal costs) subsequently made against us as a resultpart of the arrangements in addition to the charge above. of your actions together with all costs we incur in pursuing any claim against you. Our tours can be physically demanding and we also reserve the right to terminate your holidayShould one or more member of a party cancel, it may increase the per person holiday where, in the reasonable opinion of any person in authority (including office staff or yourprice of those still travelling and you will be liable to pay this increase.Tour Manager when you join your escorted holiday), your physical condition means you are unable or likely to be unable to cope with the tour or to experience significantCancellation by You due to Unavoidable & Extraordinary Circumstances:difficulties in doing so. It is your responsibility to disclose an accurate account of your mobility and all other relevant information relating to your health and fitness at the time ofYou have the right to cancel your confirmed arrangements before the departure booking. You must advise us of any change to your level of mobility or health and fitnessdate without paying the above cancellation charges in the event of unavoidable and between booking your holiday and departing on your tour. Please also see clause 17 andextraordinary circumstances occurring at your holiday destination or its immediate vicinity clause 18. and significantly affecting the performance of the arrangements or significantly affecting 7. Alterations to Your Booking and Booking Transfers transport arrangements to the destination. In these circumstances, we shall provide you Please notify us in writing if circumstances arise whereby you wish to transfer to anotherwith a full refund of the monies you have paid but we will not be liable to pay you any available holiday, depart on a different date or make other alterations to your confirmedcompensation. Please note that your right to cancel in these circumstances will only apply holiday. Note that any transfer requests to an alternative holiday (as distinct from transferswhere the Foreign and Commonwealth Offices advises against travel to your destination of bookings to other individuals, which are dealt with below) of less than 85% of the valueor its immediate vicinity. For the purposes of this clause, unavoidable and extraordinary of your original booking will be regarded as a cancellation and cancellation charges ascircumstances means warfare, acts of terrorism, significant risks to human health such set out in clause 8 will be payable. Any alterations requested 60 days or more (90 daysas the outbreak of serious disease at the travel destination or natural disasters such as or more for European River Cruise and private train holidays) prior to departure will befloods, earthquakes or weather conditions which make it impossible to travel safely to the subject to an alteration fee of 125 per person, together with costs or charges incurredtravel destination.BOOKING CONDITIONS 127'