b'Booking Conditions any impacts of Brexit on your travel, in advance of your departure,7. Alterations to Your Booking and Booking Transfersto ensure that you fulfil the requirements post-Brexit, including anyPlease notify us in writing if circumstances arise whereby you wish to The following booking conditions together with our Privacy Policy andto the holiday, a further additional deposit is required of a minimum ofpassport validly requirements. The UK Government passport checkertransfer to another available holiday, depart on a different date or make any other written information we brought to your attention before we20% of the additional cost for any booking variations including flightcan be found here https://www.gov.uk/check-a-passport-travel-europe.other alterations to your confirmed holiday. Note that any transfer confirmed your booking, form the basis of your contract with Great Railand hotel upgrades and holiday extensions. Please note, depositsIt is your responsibility to ensure you are aware of all recommendedrequests to an alternative holiday (as distinct from transfers of bookings Journeys Limited trading as Great Rail Journeys, Rail Discoveries andand all additional deposits are not refundable except where expresslyvaccinations and health precautions in good time before departure.to other individuals, which are dealt with below) of less than 85% of GRJ Tailormade (Independent) of Saviour House, 9 St. Saviourgate, York,stated in these booking conditions. The balance of the cost of yourInformation is available from your GP surgery and from the Nationalthe value of your original booking will be regarded as a cancellation YO1 8NL (we, us or ourselves) Reg No 3208093. Please read themholiday must be paid no less than 60 days before departure (90 days forTravel Health Network and Centre www.nathnac.org. and also on www. and cancellation charges as set out in clause 8 will be payable. Any carefully as they set out our respective rights and obligations. By askingEuropean River Cruise and private train holidays). If a cheque paymentnhs.uk/Livewell/Travelhealth. For European holidays, existing Europeanalterations requested 60 days or more (90 days or more for European us to confirm your booking, we are entitled to assume that you haveis declined by your bank for any reason, an administration charge of 30Health Insurance Cards (EHIC) will remain valid until their expiry, afterRiver Cruise and private train holidays) prior to departure will be read these booking conditions and agree to them. References to youwill be made. If you return your payment counterfoil before the datewhich time you should obtain a UK Global Health Insurance Card (GHIC),subject to an alteration fee of 125 per person, together with costs or and your means all persons named on the booking (including anyonethat payment is due, this authorises us to take payment early. If we doprior to departure for access to health care in many European countries.charges incurred or imposed by any of our suppliers. Any alteration to who is added or substituted at a later date), or any of them as applicable. not receive all payments in full and on time, we are entitled to assumeAccess to health care provisions may change and you are advised toyour booking requested less than 60 days (90 days for European River References to holiday, booking, tour or arrangements means thethat you wish to cancel your booking. In this case, we will be entitled tocheck https://www.gov.uk/visit-europe-1-january-2021 and https:// Cruise and private train holidays) prior to departure will be regarded holiday arrangements which we agree to make, provide or perform (askeep all deposits paid or due at that date. If we do not cancel straightwww.gov.uk/guidance/uk-residents-visiting-the-eueea-and-switzerland- as a cancellation and cancellation charges as set out in clause 8 will be applicable) as part of our contract with you, unless otherwise stated. away because you have promised to make payment, you must payhealthcare for updates affecting your travel. Neither the EHIC norpayable. Please note costs could increase the closer to the departure the cancellation charges shown in clause 8 depending on the date weGHIC are valid substitutes for travel insurance. Some nations requiredate that changes are made and you should therefore contact us Unless these booking conditions state otherwise, any referencereasonably treat your booking as cancelled. Except for flight inclusiveproof of vaccinations for all travellers. Vaccination and other healthas soon as possible. Certain arrangements, such as low-cost flight to European Union law and/or International Conventions in thesebookings, all monies you pay to one of our authorised travel agentsrequirements/recommendations are subject to change at any time forbookings, may not be amended after they have been confirmed and any booking conditions that is directly applicable or directly effective in thefor your holiday with us will be held by the agent on your behalf untilany destination and we would advise that you check with a doctor oralteration could incur a cancellation charge of up to 100% of that part of United Kingdom is a reference to how it applies in England and Wales.a contract between us comes into existence. After that point, yourclinic not less than six weeks prior to departure to ensure that you havethe arrangements.This includes where the law has been retained, amended, extended,agent will hold the monies on our behalf until they are paid to us. Formet the necessary requirements and have the applicable information.re-enacted or given effect on or after 11pm on 31st January 2020flight inclusive bookings, all monies paid to any authorised travel agentTransfer of Booking to Another Individual (i.e. name changes)(including the transition period). of ours for your holiday with us will be held on behalf of and for the4. Travel Insurance If any member of your party is prevented from travelling, that person(s) benefit of the Trustees of the Air Travel Trust subject to the travel agentsIt is a condition of booking that you take out sufficient and appropriatemay transfer their place to someone else, subject to the following By making a booking, the first named person on the booking (partyobligation to pay such monies to us in accordance with our tradingtravel insurance cover. We recommend you do this at time of bookingconditions:leader) agrees on behalf of all persons detailed on the booking that: terms unless we fail. In the unlikely event of our financial failure, allso that your deposit (less any applicable excess) is recoverable in the monies then held by the travel agent or subsequently paid by you to theevent of a cancellation covered by the policy. To purchase the insurancea. that person is introduced by you and satisfies all the conditions a.He/she has read these booking conditions and has the authority to travel agent will be held by the agent on behalf of and for the benefit ofpolicy we offer please contact us for details. If you take out your ownapplicable to the arrangements;and does agree to be bound by them; the Trustees of the Air Travel Trust without any obligation on the agentcover please provide us with details of the insurance company, theb. we are notified not less than 7 days before departure;b. He/she consents to our use of information in accordance with our to pay such monies to us. policy number and the 24-hour emergency telephone number priorc. you pay any outstanding balance payment at the time due, an Privacy Policy; to departure or when requested. It is your responsibility to ensureamendment fee of 125 per person transferring, as well as any c. He/she is over 18 years of age and where placing an order for services3. Passports, Visas and Other Entry Requirements that the insurance cover you purchase is suitable and adequate foradditional fees, charges or other costs arising from the transfer with age restrictions declares that he/she and all members of the partyPlease note that you are entirely responsible for ensuring that everyoneyour particular needs. We do not check alternative insurance policies.(including those imposed by our suppliers); andare of the appropriate age to purchase those services; in your party has the necessary correct and up-to-date personalThe duration of the holiday as shown on the booking confirmation ord. the transferee agrees to these booking conditions and all other terms d. He/she accepts financial responsibility for payment of the booking on documentation before you start the tour and that you all fulfil theas advertised in the brochure or on our website includes the day ofof the contract between us.behalf of all persons named on the booking; and passport, visa, health and any other entry requirements applicable todeparture and day of return and is the period to be used for insurance e. He/she accepts responsibility for passing all documentation andyour chosen tour. We do not accept any liability if you are refused entrypurposes. Read our policy details carefully and take them with you onYou and the transferee remain jointly and severally liable for payment of information in regards to the booking on to all persons named on theonto any transport or into any country due to failure on your part toholiday. all sums. If you are unable to find a replacement, cancellation charges as booking. carry correct documentation or to meet those entry requirements. IfShould you choose to extend your holiday (either at the start or the endset out in clause 8 will apply in order to cover our estimated costs.failure to have any necessary travel or other documents, or to meetof your holiday), you will need to extend the duration of your insuranceOtherwise, no refunds will be given for passengers not travelling or for 1. Making Your Booking entry requirements, results in fines, surcharges or other financialcover. If you choose to travel without adequate insurance cover, weunused services.You may book with us by telephone, online or via one of our authorisedpenalty, costs or expenses being imposed on us, you will be responsiblewill not be liable for any losses howsoever arising, in respect of which travel agents. Once we (or your authorised travel agent) have receivedfor reimbursing us accordingly. In addition, should you be unable toinsurance cover would otherwise have been available. Important Note: Certain arrangements may not be amended or all appropriate payments, we will, subject to availability, confirm yourtravel on the holiday as a result, cancellation charges as shown in clausetransferred after they have been confirmed and any alteration holiday over the telephone (where you or your travel agent make the8 of these booking conditions will apply. 5. Holiday Prices could incur a cancellation charge of up to 100% of that part of the booking by telephone) or by e-mailing or otherwise sending a bookingPlease note changes and errors occasionally occur. We reserve the rightarrangements.confirmation letter/invoice to the party leader. We reserve the right toFor British Citizens, a standard 10-year British passport which mustto increase/decrease and correct errors in advertised prices at any time return your deposit and decline to issue a confirmation at our absolutealso be valid for at least 6 months beyond your intended return travelbefore your holiday is confirmed. Before you make a booking, we will8. Cancellation by You Before Departurediscretion. Where you book through one of our authorised travel agents,date is required for all holidays outside of the UK. In many cases, yougive you the basic price for your chosen holiday. You should check allShould you wish to cancel your holiday, notice can be given verbally the booking confirmation letter/invoice and all other communicationswill also need to have multiple consecutive blank visa pages withindetails before you make your booking. Upgrades, holiday extensionsbut must be followed up in writing by the party leader. Your notice of will be sent to your agent and you should also contact us through theyour passport (the number varies depending on the destination(s)or any other variation which you have requested are on a request basiscancellation will only take effect when it is received in writing by us.agent. Alternatively, you can book online via our website in which casevisited). If your passport expires before this, it may still be acceptable,with our suppliers and subject to availability, and prices for these will your holiday booking will be acknowledged by e-mail and a bookingbut you should contact your local Passport Office or the consulate oronly be confirmed once the prices and availability has been confirmedSince we incur costs in cancelling your arrangements, you will be confirmation letter/invoice will follow. The acknowledgement ofembassy of the country/countries you plan to visit/transit through, forby our suppliers. For all holidays, once you have accepted the basic pricerequired to pay the applicable cancellation charges up to the maximum your booking is not a confirmation of it and does not create a legallydetailed advice. Customers applying for a first passport or renewingand a booking has been confirmed, that price is fully guaranteed andshown below. The amount of the cancellation fee depends upon the binding contract. A binding contract between you and us only comestheir passport should allow at least six weeks to obtain one as you maywill not be subject to any surcharges. date when the written notice of cancellation is received by us. Where into existence once we have issued you with a booking confirmationbe required to attend a personal interview with the Passport Office,the cancellation charge is shown as a percentage, this is calculated on that will confirm the details of your booking and will be sent to youhowever, in all cases, please apply as far ahead as possible so as to allow6. Suitability of the Tour and Behaviour the basis of the total cost payable by the person(s) cancelling, excluding or your travel agent. All references in these booking conditions to thetime for unexpected delays. We reserve the right in our absolute discretion to terminate withoutinsurance premiums arranged through us and amendment charges confirmation of your booking means the booking confirmation letter/ If you have a British passport issued outside of the UK or if you are notprior notice the holiday arrangements of any customer whose behaviourwhich are not normally refundable.invoice. A provisional booking can be made by phone but you musta British Citizen, it is your responsibility to check entry requirementsis such that it causes or is likely to cause, in our reasonable opinion, or in send the applicable payment within 7 days, or the provisional bookingwith the relevant embassy or consulate of the country/countriesthe opinion of any Tour Manager (if on an escorted holiday) or any otherThe cancellation charges below have been calculated as a pre-estimate will automatically lapse. that you plan to visit or transit through. For information concerningperson in authority, distress, damage, danger or significant annoyanceof the losses we would incur in the event you cancelled your holiday passports, visa and other entry requirements for any destination, weto any third party, or damage to property. In these circumstances allwithin the stipulated time period. The scale of cancellation charges is as If your confirmed arrangements include a flight, we (or if you booked viarecommend contacting the UK Government Foreign, Commonwealthour obligations to you under our contract or otherwise will cease, fullfollows:an authorised agent of ours, that agent) will also issue you with an ATOL& Development Office website www.gov.uk/foreign-travel-advice orcancellation charges will apply and we will not be liable for any refund, Certificate. Upon receipt, of the booking confirmation, ATOL Certificatespeak with your authorized travel agent if you are unsure about the visacompensation or costs incurred by you whatsoever. You and/or your or any other document, please check all of the details carefully. Inrequirements for your travel destination. party may also be required to pay for loss and/or damage caused by particular, please check that the initials or forenames and surnamesyour actions and we will hold you and each member of your party given match those on your passports as we make reservations using thisIt is your responsibility to ensure your party obtains all necessary visasjointly and individually liable for any damage or losses caused by youEuropean River Cruise and information. If you believe that any details are incorrect, you must advisebefore departure including any additional visas or other documentsor any member of your party. Full payment for any such damage orprivate train holidays All other holidaysus immediately as changes cannot be made later and it may harm yourrequired when travelling on any of our rail or cruise tours that visit otherlosses must be paid directly to the hotel manager or other supplier prior rights if we are not notified of any inaccuracies in any document withincountries/ports independently. Also, some nations now have very strictto departure. If you fail to make payment, you will be responsible for91 days or earlier** Loss of deposit* Loss of deposit*ten days of our sending it out (five days for tickets). We will do our bestdocumentation requirements for those travelling with children andmeeting any claims (including legal costs) subsequently made againstFrom 61 to 90 days 50% of final invoice Loss of deposit*to rectify any mistake notified to us outside these time limits but younotarized birth certificates and/or other documents may be required forus as a result of your actions together with all costs we incur in pursuingFrom 41 to 60 days 65% of final invoice 35% of final invoicemust meet any costs involved in doing so. The only exception to thischildren under 18. Visa requirements may change at short notice and weany claim against you. Our tours can be physically demanding and weFrom 28 to 40 days 75% of final invoice 60% of final invoicerequirement to meet costs is where the mistake in question was maderecommend that you check the latest position in good time before youralso reserve the right to terminate your holiday where, in the reasonable by us and there is good reason why you did not tell us about it withindeparture. Information on this subject is available on or through the UKopinion of any person in authority (including office staff or your TourFrom 14 to 27 days 100% of final invoice 85% of final invoicethese time limits. Government Foreign, Commonwealth & Development Office websiteManager when you join your escorted holiday), your physical condition13 days or less prior to departure 100% of final invoice 100% of final invoicewww.gov.uk/foreign-travel-advice or speak with your authorized travelmeans you are unable or likely to be unable to cope with the tour or to 2. Payment agent if you are unsure about the visa requirements for your travelexperience significant difficulties in doing so. It is your responsibility You are required to send us the appropriate deposit per person (asdestination. to disclose an accurate account of your mobility and all other relevant*Loss of Deposit means the loss of the full brochure deposit amount, detailed on the relevant tour page) or full payment if booking within 60information relating to your health and fitness at the time of booking.including the outstanding balance of any low deposit payment you days of departure (90 days for European River Cruise and private trainPlease note: The impacts of Brexit may change your visa, ticket andYou must advise us of any change to your level of mobility or healthhave made, and includes loss of any additional deposit paid for holiday holidays) and all applicable insurance premiums (if our insurance ishealth requirements. Third country nationals may require an airportand fitness between booking your holiday and departing on your tour.variations and holiday extensions as referred to in clause 2.required) at the time of booking. In addition to the deposit applicabletransit visa when passing through EU Member States. You should checkPlease also see clause 17 and clause 18.140 BOOKING CONDITIONS Call us on 01904 521972 or visit GreatRail.com for more details 141'