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Sales- Tour Advisor

We currently have an exciting opportunity to join our Sales Team as a Tour Advisor.

 

The Role:

Our Tour Advisors handle all pre-booking enquiries from customers or Travel Agents by telephone, post, email and face-to-face visits to our office. They also handle a proportion of post-booking / pre-travel enquiries, assisting customers with add-on purchases which boost their holiday experience and maximise the overall value of their booking.

Tour Advisors deliver sales through the provision of world-class customer service, and an affable approach to conversation with enquirers, which is focused on generating a rapport capable of establishing and developing strong customer loyalty.

We use direct experience and a passion for travel to sell our holidays.  We don't pressure customers or 'cold-call' for business.

The vast majority of holiday bookings are taken over the telephone so the ability to talk on the telephone whilst navigating multiple applications on computer screen is a must.

The successful candidate will be expected to work on a rota basis.  Evenings, weekends and bank holidays are included in shifts.

The Candidate:

  • Passion for Travel with actual travel experience
  • Sales Knowledge and experience
  • Excellent Geographical Knowledge
  • Customer Focused
  • Charismatic
  • Can build a rapport with our customers and be sociable
  • Inspirational and enthusiastic about travel
  • Fully competent on the use of IT
  • Self-motivated
  • Self-confident

 

If you have a passion for travel with actual travel experience, then this role could be for you!

Interested? If so, please send you CV and covering email to; recruitment@GreatRail.com

Closing date for applications is 8 July 2019.

We can't wait to hear from you!