Cancellation, Medical & Travel Insurance - 2008/09 Holidays

We feel that it is essential to have good quality travel insurance in place whenever you venture abroad. We have arranged this special policy exclusively for clients of Great Rail Journeys through a leading specialist broker, Voyager Insurance Services Ltd, and underwritten by Europ Assistance Holdings Ltd. This policy summary does not contain the full terms and conditions of the cover. Full terms and conditions can be found in the policy document that will be sent with your booking invoice, a copy of which is available in advance upon request.

Premiums per person – Worldwide destinations

Premiums per person for Europe, including Morocco and Asian Turkey

These premiums and cover are valid for all bookings confirmed by the
end of October 2008 but could be subjected to change after that date.
Premiums inclusive of Insurance Premium Tax at 17.5%
Premium is based on age at date of departure.
Maximum age at date of departure is 79. Alternative cover for persons aged 80 and over may be arranged by telephoning 08712 088633.

Please note that all travel insurance sales made on or after 1st January 2009 will be subject to regulation by the Financial Services Authority. The details shown in this brochure relate to insurances sold before that date only and are subject to change thereafter.

Eligibility

Significant or unusual exclusions and limitations

There are some situations which you are not covered for. These generally involve anything you already know about or that is caused by deliberate or careless acts on your part.

Full details of these are given in the policy document. Please also see the Important Notes set out below.

Significant features and benefits

Your policy includes the following benefits which are explained in detail in the policy document:

Duration of cover

This policy of insurance will run for the period shown on your Holiday Booking Invoice.

Your right to cancel

You have 14 days from the receipt of your documentation to cancel your policy if you feel it does not meet your requirements.

Customer Service/Making a complaint

Our aim at all times is to provide a first-class standard of service. If you feel this objective has not been achieved and wish to register a complaint, please contact us. Details are shown in the policy.

IMPORTANT NOTES

We would like to draw Your attention to some important features of Your policy including:

Material Facts: You must declare to Us all Material Facts that are likely to affect this insurance. Failure to do so may prejudice entitlement to claim. If You are uncertain as to whether a fact is material, You should declare it to Us by calling Our Travel Helpline on 0844 338 6343. Please refer to the definition of a 'Material Fact' in the Meaning of Words.

Health: This policy contains restrictions regarding Pre-existing Medical Conditions which unless declared and accepted by the Insurers in writing prior to travel may invalidate any subsequent claim. If You are in any doubt as to whether You would be covered by the policy please call the Medical Screening Helpline on 0844 338 6363. Please see "Important Health Requirements" below.

Changes in health or medication: You must contact Us and declare any changes in Your health or Your medication that occur between the date You take out this policy and the date You start any trip.

Special Sports & Activities: This policy specifically excludes participating in or practising for certain sports and activities. If You are going to take part in special sports and activities where there may be a high risk of injury or if You are in any doubt as to whether cover will apply, please call the Travel Helpline on 0844 338 6343.

Age Limit: No Section of this policy shall apply in respect of any person travelling outside Europe who has reached the age of 80 years at the commencement of the Period of Insurance. [Contact the office for information on cover for those over 79 for travel outside Europe]

Pregnancy: No cover is given under Sections 1, 2 3 and 4 of this policy in respect of any claim arising from pregnancy within 8 weeks (or 16 weeks in the case of a known multiple pregnancy) of the estimated date of delivery.

Third Party Liability: If You use a motorised vehicle, (e.g. car, motor cycle, moped or scooter) sail or powered boat, or an airborne craft, no liability cover will apply under this policy and You must ensure that You have cover for third party injury or property damage in place.

Personal Possessions: While this policy provides cover for Your Personal Luggage, if You are planning to take expensive items such as sophisticated photographic equipment, jewellery and other Valuables with You then You should check that You have adequate personal possessions cover, under a home contents insurance. The maximum We will pay under this policy for Valuables (as defined) owned by each Insured Person is limited to £500. Personal Luggage claims are paid based on the value of the goods at the time that they are lost and not on a 'new for old basis' or replacement cost basis; thus a deduction is made for wear, tear, and depreciation.

Policy Limits: Most Sections of Your policy have limits on the amount the Insurer will pay under that Section. Some Sections also include other specific limits, for example: For any one item or for Valuables in total. You are advised to check Your policy.

Reasonable Care: You need to take all reasonable care to protect yourself and Your property, as You would if You were not insured.

IMPORTANT HEALTH REQUIREMENTS

You must comply with the following conditions in order to have full protection under this policy. If You do not comply We may, at Our option, cancel the policy, refuse to deal with Your claim or reduce the amount of any claim payment. This insurance operates on the following basis:

1. To be covered, You must be healthy, fit to travel and to undertake Your planned Trip;
   
2. The insurance will NOT cover You when You are travelling against the advice of a Medical Practitioner (or would be travelling against the advice of a Medical Practitioner had You sought his/her advice);
   
3. The insurance will NOT cover You when You are travelling with the intention of obtaining medical treatment or consultation abroad.
   
4. The insurance will NOT cover You if You have any undiagnosed symptoms that require attention or investigation in the future (that is symptoms for which You are awaiting investigations/consultations, or awaiting results of investigations, where the underlying cause has not been established).

No claim arising directly or indirectly from a Pre-existing Medical Condition affecting You will be covered unless:

• You have declared that condition to Us; and
  
• You have declared any changes in Your health or prescribed medication; and
  
• We have accepted that condition for insurance in writing. Each Insured Person who has a Pre-existing Medical Condition must make a Medical Health Declaration before each Period of Insurance and, if there are any changes in Your health or prescribed medication, prior to commencement of the Period of Insurance or departing on any Trip.

Failure to declare any Pre-existing Medical Condition that is relevant to the insurance may invalidate the policy. Due to our obligations under the Data Protection Act, any medical information provided to Great Rail Journeys relating to your holiday will not be passed to any insurance provider. Therefore it is your responsibility to ensure that any relevant information is passed directly to your insurance provider.

A Pre-existing Medical Condition is defined as

1. Any past or current Medical Condition that has given rise to symptoms or for which any form of treatment or prescribed medication, medical consultation, investigation or follow up/check up has been required or received during the 2 years prior to the commencement of cover under this policy and/or prior to any Trip: and
   
2. any cardiovascular or circulatory condition (e.g. heart condition, hypertension, blood clots, raised cholesterol, stroke) that has occurred at any time prior to the commencement of cover under this policy and/or prior to any Trip?

We may require You to obtain a medical report from Your General Practitioner or Consultant in order to assess whether cover applies. Any costs incurred in obtaining this medical report shall be borne by You.

Based on Our assessment of the medical information supplied to Us, We will decide whether or not the person is suitable for insurance, if certain exclusions or restrictions should be imposed, or if cover can be offered subject to the payment of an additional premium. If We offer cover, and, if the cover is subject to the payment of an additional premium, cover will not commence until full payment has been received by Us and written confirmation has been provided by Us.

To declare a Pre-existing Medical Condition or a change in Your state of health or prescribed medication, You should contact the Medical Screening Helpline during office hours on: 0844 338 6363

This policy will NOT cover any claims under Section 5 (Cancellation & Curtailment) arising directly or indirectly from a Pre-existing Medical Condition, known to You prior to the commencement of the Period of Insurance, affecting any Close Relative, travelling companion who is not insured under this policy or person with whom You intend to stay whilst on Your Trip:

• for which they have required surgery, or inpatient treatment or hospital consultations, or have been prescribed medication or undergone any treatment, during the 90 days immediately prior to the commencement of the Period of Insurance; or

• if they were on a waiting-list for, or have knowledge of the need for, surgery, inpatient treatment or investigation at any hospital or clinic at the commencement of the Period of Insurance; or

• if a terminal diagnosis had been received prior to the commencement of the Period of Insurance. You should also refer to the General Exclusions.

< Return to the top of the 2008 policy